At SRAM Sales Store, we understand that when you order premium cycling components, you want them delivered quickly and reliably. That’s why we’ve partnered with world-class shipping providers to ensure your gear arrives ready for your next ride.

Global Shipping with Care: We ship worldwide (excluding some Asian and remote regions) with two convenient options tailored to meet different needs and budgets.

Our Shipping Options

1. Standard Shipping (10-15 Business Days)
  • Carrier: DHL or FedEx
  • Cost: $12.95 flat rate
  • Processing Time: 1-2 business days
  • Tracking: Full tracking included

Ideal for riders who want their components faster. Our premium shipping option uses trusted global carriers with reliable tracking and faster transit times.

2. Free Shipping (15-25 Business Days)
  • Carrier: EMS
  • Cost: FREE for orders over $50
  • Processing Time: 1-2 business days
  • Tracking: Basic tracking included

Perfect for budget-conscious riders planning ahead for their next upgrade or maintenance cycle. Enjoy free shipping when your order meets the minimum threshold.

What to Expect After You Order

Our Memphis-based team springs into action the moment your order is placed:

  1. Order Processing (1-2 days): Our cycling experts verify your order, check component compatibility if needed, and prepare your shipment with care.
  2. Shipping Notification: You’ll receive an email with tracking information when your order ships.
  3. In Transit: Depending on your selected shipping method, your package will arrive within the estimated timeframe.
  4. Delivery: Most carriers require a signature, so please ensure someone is available to receive your premium cycling components.

Pro Tip: Order well before your next big ride or maintenance cycle. While we process orders quickly, international shipping times can vary slightly depending on customs processing in your country.

Returns & Exchanges

We stand behind our products with a 15-day return policy from the date of delivery. If you need to return an item:

  • Contact our support team at [email protected] to initiate the process
  • Items must be in original, unused condition with all packaging
  • Customer is responsible for return shipping costs unless the item is defective

Note: Some large or heavy items may have special shipping requirements. Please check product pages for details or contact us with questions.

Why Riders Trust Our Delivery Service

As fellow cycling enthusiasts, we treat every order with the same care we’d want for our own bike components:

  • Secure Packaging: We use protective materials to ensure your components arrive in perfect condition
  • Global Experience: Years of shipping to riders worldwide means we know how to handle international deliveries
  • Transparent Process: No hidden fees – you’ll see all costs before checkout
  • Dedicated Support: Our cycling-obsessed team can answer any delivery questions

Ready to upgrade your ride? Browse our performance parts and experience the SRAM Sales Store difference from order to delivery.

Ride further, ride smarter, and we’ll see you on the road or trail!