At SRAM Sales Store, we understand that seamless transactions are as crucial as premium e-bike components. Our global community of cycling enthusiasts deserves payment options that match their passion for performance and reliability. Below you’ll find everything about our secure checkout process designed specifically for e-bike riders and technicians.

Why Trust Our Payment System?

As specialists in high-performance e-bike components from drivetrains to disc brakes, we’ve implemented military-grade encryption that exceeds industry standards. Our Memphis-based team verifies every transaction with the same precision we apply to component compatibility checks.

Accepted Payment Methods

Visa

The global standard for secure credit transactions. Ideal for international customers purchasing e-bike upgrades or complete bicycles.

MasterCard

Accepted worldwide for orders ranging from anti-puncture foam to complete e-bike forks. Includes Zero Liability protection.

JCB

Preferred by our Asian customers (where available) for purchasing specialized e-bike drivetrain components and maintenance tools.

PayPal

The go-to choice for buyers prioritizing extra security layers when investing in premium e-bike tires, tubes, or complete wheel sets.

Payment Security Features

  • 256-bit SSL Encryption: All transactions are protected with bank-level security
  • PCI DSS Compliance: We meet the highest payment processing security standards
  • Tokenization: Your actual card details are never stored on our servers
  • 3D Secure: Additional authentication for Visa and MasterCard transactions

Global Payment Processing

We serve cycling enthusiasts in all supported countries (excluding some Asian and remote regions) with automatic currency conversion. Your statement will show a charge from “SRAM Sales Store – E-Bike Components”.

Note: Some banks may apply international transaction fees – we recommend checking with your card issuer.

Payment FAQs

Q: Is there a minimum purchase amount?

A: No minimum for credit cards. PayPal requires a $1 minimum for account verification.

Q: Can I change my payment method after ordering?

A: Contact [email protected] immediately if your order is still in processing (1-2 business days).

Q: Why was my card declined?

A: Common reasons include insufficient funds, incorrect CVV, or your bank’s fraud prevention measures. We recommend contacting your card issuer.

For any payment concerns, our Memphis-based support team responds within 24 hours (weekdays) at [email protected].

Ready to upgrade your ride? Browse our e-bike components and experience checkout as smooth as our disc brake systems.